Event Details

Organised by BNSSG Training Hub and to be delivered by Dr. Vik Mohan (Senior Appraiser and Locum GP), this standalone, brief training session is aimed at non-clinical staff who feel they'd benefit from acquiring the tools for dealing with difficult conversations at work, be it with patients or colleagues.
Cohort 1 [FULL] will be held on Wednesday 19 January (13.00 – 14.30), Cohort 2 [FULL] on Tuesday 8 February (12.30 – 14.00), and Cohort 3 on Tuesday 8 March (12.30 - 14.00).
By the end of a session, attendees will:
<ul>
<li>Have identified the conversations they experience as difficult</li>
<li>Have developed their listening skills</li>
<li>Have developed their skills in demonstrating acknowledgement and empathy</li>
<li>Have practiced using a simple assertiveness tool that helps to build connection</li>
<li>Have been introduced to some basic negotiating strategies</li>
</ul>

Date & Time

All day

Guests & Schedule

Additional Information

Author Information

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