Please find below a collection of resources relating to remote consulting.
This collection will be updated regularly, so please do check back soon for more.
Effective Professional Interactions Survival Guide
NHSE Remote Consulting Webinars
Rapid Induction into Telephone Triaging
RCGP Remote Consulting Resources
Red Whale Remote Consulting Survival Guide
Red Whale Remote Consulting Webinar
Responding to domestic abuse during remote consultations
Top Tips for Telephone Triage & Video Consultations
University of Oxford Video Consultations Guide
e-Learning for Health Remote Consulting Modules
Effective Professional Interactions Survival Guide
Provided by:Â Effective Professional Interactions (EPI)
Cost:Â Free
Type:Â Video
This is a twenty-minute video summarising the key points of EPI’s telephone/remote consultation and triage survival guide.
To access, click here.
NHSE Remote Consulting Webinars
Provided by:Â NHS England (NHSE)
Cost:Â Free
Type:Â Webinars
NHSE has several webinars on remote consulting. Specifically, on:
- How to establish a remote ‘total triage’ model in general practice
- How to set up virtual hubs
- Individual and group video consultations
To access, click here.
Rapid Induction into Telephone Triaging
Provided by:Â Dr. Andy Eaton & Dr. Allison Hutchings
Cost:Â Free
Type: Text and video
These resources provide actionable advice on introducing and improving telephone triaging in your practice, as well as models to follow.
To access, click here.
RCGP Remote Consulting Resources
Provided by:Â Royal College of General Practitioners (RCGP)
Cost:Â Free
Type: Varied
The RCGP has several resources on remote consulting, including videos, under the ‘Remote consultation and triaging’ section of the page linked.
To access, click here.
Red Whale Remote Consulting Survival Guide
Provided by:Â Red Whale
Cost:Â Free
Type: Text
Red Whale has produced a written guide offering guidance and support on how to adapt to the dramatic increase in remote consultations, and how to best look after yourself and your patients.
To access, click here.
Red Whale Remote Consulting Webinar
Provided by:Â Red Whale
Cost:Â Free
Type: Text
Red Whale has put together a ninety-minute webinar on remote consulting, in which they cover:
- Minimising and managing risk
- Safety-netting
- The differences between video and telephone consultations
- Triage
To access, click here.
Responding to domestic abuse during remote consultations
Provided by: IRIS Interventions (IRISi)
Cost: Free
Type:Â Text
A written guide on how to respond to cases of domestic abuse whilst in telephone and video consultations.
To access, click here.
Top Tips for Telephone Triage & Video Consultations
Provided by:Â NB Medical Education
Cost:Â Free
Type: Webinar
NB Medical Education is providing a free webinar to help you refresh your telephone triage skills, consult remotely in a safe and effective fashion, and understand how best to safety-net.
To access, click here.
University of Oxford Video Consultations Guide
Provided by:Â University of Oxford
Cost:Â Free
Type: Text
This PDF addresses the following five questions:
- When are video consultations appropriate?
- How can a GP practice get set up for video consultations?
- How do I do a high-quality video consultation?
- How do patients do video consultations?
- What is the research evidence for the quality and safety of video consultations?
To access, click here.
e-Learning for Health Remote Consulting Modules
Provided by: Health Education England (HEE)
Cost: Free
Type:Â e-Learning
e-Learning for Health has several e-Learning packages available on remote consulting generally, and telephone and video consultations in particular.
To access, click here.