Leadership & Management

Leadership & Management

Captain Custard 6 May, 2020

Below are resources intended to help you provide effective leadership and management during the COVID-19 outbreak.

This collection will be updated regularly, so please do check back soon for more.

How to lead through a crisis

Leading from a distance

Leadership skills in an uncertain world

Primary care improvement support

The King's Fund guide to leading during the outbreak

Leading in a time of uncertainty and crisis

How to lead through a crisis

Provided by: Center for Creative Leadership (CCL)
Cost: Free
Type: Text

This written guide explains five ways in which to more effectively lead others during a crisis:

  • Seek credible information
  • Use appropriate communication channels
  • Explain what your organisation is doing about the crisis
  • Be present, visible, and available
  • Dedicate organisational resources for future crises

To access, click here.

Leading from a distance

Provided by: Center for Creative Leadership (CCL)
Cost: Free
Type: Text

This written guide provides five strategies to improve your ability to lead others from a distance. It advocates:

  • Defining the team
  • Clarifying roles and expectations
  • Establishing procedures
  • Investing in trust
  • Recognising the impact of different backgrounds

To access, click here.

Leadership skills in an uncertain world

Provided by: Center for Creative Leadership (CCL)
Cost: Free
Type: Text

This article identifies and explains ten skills it is useful for leaders to have:

  • Maker instinct
  • Clarity
  • Dilemma flipping
  • Immersive learning ability
  • Bio-empathy
  • Constructive depolarising
  • Quiet transparency
  • Rapid prototyping
  • Smart mob organising
  • Commons creating

To access, click here.

Primary care improvement support

Provided by: NHS England / NHS Improvement
Cost: Free
Type: Coaching and support with implementing change

NHS England and NHS Improvement’s Primary Care Improvement team are using the Time for Care team to assist practices and PCNs with implementing new processes and systems in response to the COVID-19 outbreak.

Specifically, they are offering expert coaching, to help you with:

  • Remote consultations (phone, text, online, video)
  • Flexible staffing to circumvent absences
  • Developing hub/network solutions to handle workload peaks
  • Reduced admin work for GPs
  • Leading the team through change and uncertainty

To access, click here.

The King's Fund guide to leading during the outbreak

Provided by: The King’s Fund
Cost: Free
Type: Varied (videos and guides)

The King’s Fund has a range of videos and written guides on leading in healthcare during the outbreak, all offering practical advice.

Includes guidance on:

  • The nurturing role of leaders
  • Making decisions in difficult circumstances
  • Finding solutions in complex situations
  • And more…

To access, click here.

Leading in a time of uncertainty and crisis

Provided by: Next Generation GP
Cost: Free
Type: Webinars, workshops, and discussions

Next Generation GP has various resources covering different aspects of leadership during these troubling times. These are intended for all early-career GPs and GP trainees across the UK.

You simply have to sign up at the link below, and you’ll be emailed details of their webinars, workshops, and online discussions within 48 or 24 hours of them happening.

To access, click here.

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