General Practice Non-Clinical Development

In General Practice, non-clinical and management roles equate to 50% of the workforce. The GPNC Development project aims to offer accessible training and development to all General Practice non-clinical and management staff, to enable long-term recruitment and retention goals and create meaningful development pathways.

The objectives of the project are

  • To provide a development path/framework to support and develop the non-clinical workforce within general practice
  • To provide a development path/framework to support and develop the management workforce within general practice​
  • To catalogue sustainable and fit-for-purpose core training and education to support non-clinical and management development paths​
  • To make this portfolio of core training accessible and sustainable in the long term

This will support our aim to

  • Increase retention of GPNC staff as they feel valued, recognised and their work understood​
  • Increase GPNC opportunity, engagement and participation in training and education
  • Collaborate with system and regional colleagues on approach and delivery of GPNC training and development​

General Practice Non-Clinical Training Catalogue

Please use the link below to access the Non Clinical Training Catalogue on our website:
Non Clinical Training Catalogue

Alternatively you can download the Non Clinical Training Catalogue below:
Non Clinical Training Catalogue

Information about the catalogue

  • The training listed in the catalogue is free to access for staff who work at a general practice within Bristol, North Somerset and South Gloucestershire (BNSSG).
  • The courses listed in the catalogue are ‘core’ offers and are available on an ongoing basis. Short-term or one-off training opportunities are not included in the catalogue.
  • Courses can be filtered and the catalogue may also be searched using key words.
  • A link is provided for each course
    • Some links will lead directly to the training course.
    • Some links will lead to an email address, where training is to be arranged directly with the provider.
    • Other links will lead to a provider portal, where a practice login is required. If you are unsure of your practice login, please contact your manager or seek support from the training provider.
  • The catalogue is a signposting mechanism, providing a single point of access to free training and development resources that are available. The Training Hub is not responsible for the content or delivery of courses within the catalogue.
  • Sign up and/or participation in any training course should be agreed in advance with line managers.

Please get in touch with the Training Hub at bnssg.training.hub@nhs.net if

  • You find that a course listed within the catalogue is no longer available
  • You have a training requirement that is not covered within the catalogue
  • You wish to provide learner feedback on any of the courses within the catalogue

General Practice Non-Clinical Development Pathways

Our Management and Leadership and Non-Clinical development pathways aim to provide a visual framework, which describes how staff who are working within general practice non-clinical roles might move between different stages throughout their career journey.

We know that practices and PCNs can be structured very differently, therefore these pathways are not aligned to a particular staffing model. Neither are they designed to be hierarchical. Instead, they set out a selection of example roles that sit within different areas of the general practice non-clinical environment, to suggest what development or progression might look like as someone’s expertise, competencies and levels of responsibility evolve.

The development pathways can be used as a tool to support 1:1 and appraisal discussions. They may also be used as a supporting resource alongside the One Care self-assessment development framework.

 

Non-Clinical Development Pathway

This image can also be downloaded here.